FAQ
How do I send the gift card as a gift?
When buying, tick “I want to send this as a gift” and enter the recipient's name and email address. You can add a personal message if you like.
Do I get something as the giver?
Yes. If you buy a gift card worth €50 or more, we email you a personal €5 code for your next order of €50 or more. The code is valid for 30 days, can be used once and cannot be combined with other discounts. You receive the code if you are subscribed to our newsletter.
When does the gift card arrive?
Immediately after purchase by email. You can also choose a delivery date, for example a birthday or Christmas Eve – the gift card will then be sent on that day.
Can I print the gift card or hand it over myself?
Yes. Without recipient details, the gift card is sent to your own email address. You can print it or forward it.
How is the gift card redeemed?
Enter the gift card code at checkout in the field for discount code or gift card. The amount is deducted immediately.
What happens to a remaining balance?
If the order costs less than the gift card value, the remaining balance stays on the code and can be used for the next order.
How long is the gift card valid?
The gift card is valid for 5 years from the date of purchase. The exact date is shown in the gift card email.
Can I combine several gift cards?
Yes, several gift cards can be redeemed in one order. They cannot be exchanged for cash.
